Mark's Story

Mark operates a business that relies on a mobile workforce to deliver product and services across a two-state territory of customers.

EMPLOYEE TIME

70 min. of employee time averages $44 per provider.

TRAVEL

A 40 mile roundtrip service call averages $38 per provider.

UPSALE LOSS

Each unique service call averages $125 in additional sales.

OVERALL COST

Every callback costs an average of $207 per provider.

The cost of failure.

Operating a fleet of vehicles is a perilous, complex, and frustrating component of Mark's business. The costs keep rising. Service calls are an upsell opportunity but callbacks are almost always a money loser.

One or two callbacks might not seem like a big deal at first, but the price of poorly trained service providers can add up.

A speedy solution.

One tool to boost engagement, skill, and attention to detail while documenting all of you company best-practices.

You're in the driver's seat.

With the Deskless Workers Engagement platform, you can see which employees are using the technology, who's creating Articles, and who might need a little extra training - all from the Admin console. That way, you know your service providers are offering the very best to your customers.
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Use your voice.

Whether you have great insight into the deskless workers in your industry or just a question about our technology, we want to hear from you. Use the button to send us a message, and we'll get back to you shortly.
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